In our experience we have found that the devil is in the detail when it comes to successfully engaging customers with a multichannel campaign. Changes or alterations that could easily be viewed as minor can often dramatically improve engagement rates.
In the following infographic ‘Boost Your Campaign Engagement’ we examine the details that can make or break a campaign and suggest an approach that should improve the success of a campaign.
Here at Sysnet our key focus is supporting acquiring organisations, processors and ISOs in delivering high quality customer experiences combined with a proactive engagement model to drive PCI DSS compliance in order to help their customers protect themselves from fraud. To find out more about how Sysnet can drive compliance through customer engagement ask for a call back today.
You might also be interested in this article:
Choosing the right communications channel to drive engagement