Project Manager

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We have a vacancy for a Project Manager based in Poznan.

Objective

The purpose of the role is to project manage the Business As Usual (BAU) side of the Sysnet Business, The BAU side of the business works on a 3 week release cadence with small developments and customizations or upgrades done for a specific number of clients in each release. The main responsibilities of this role are to keep the process running smoothly by planning, managing, reporting and communicating effectively with the PMO in Dublin and all other stakeholders.


Company Background

Established in 1989, Sysnet Global Solutions provides payment card industry compliance services, specialising in compliance validation, and merchant engagement and retention solutions. Sysnet offers a range of services, including its award-winning, proprietary, compliance management and merchant intelligence solution Sysnet.air®, to a wide variety of businesses including acquirers, ISOs, international banks, payment service providers and merchants. Sysnet Global Solutions is a high growth private equity backed company headquartered in Parkwest Co. Dublin with offices in Atlanta, UK, South Africa, Poland and India.


People & Culture

At the core of Sysnet are its people and our employees are the driving force of the business. Sysnet is passionate about hiring and developing driven individuals and giving them, long-term careers and opportunities. The company hires more than anything on cultural fit and potential to grow within the business. It is a fast-moving business – this means our people must be adaptable, quick thinking and focused on results. To succeed in Sysnet you will be smart, down to earth and open to change.


Main Duties and Responsibilities

  • Establishing and maintaining excellent relationships with key business stakeholders, team members and external stakeholders (clients & vendors).

  • Must be seen as a ‘go to’ person and easy to speak with, someone with high EQ.

  • Establishing and maintaining best practice documentation and project material

  • Establishment and maintenance of relevant KPI’s

  • Establishment and continuous monitoring of the risk and issues log

  • Resource planning and monitoring

  • Establishment and monitoring of project management standards, plans and materials.

  • Must be willing to take control and responsibility.

  • Management & maintenance of the master schedule of deliverables

  • Release management, scheduling of product releases, BAU releases (deployment of GA product to clients), coordinating the resolution & deployment of production issues, ensuring all clients are maintained on a recent code base, managing infrastructure upgrades

  • Creation, maintenance & communication of delivery boards in Jira

  • Collaboration and co-ordination of cross functional technology & business teams

  • Problem solving, re-planning technology deliverables when necessary.

  • Understanding the technical implications and inter-dependencies between projects & initiatives

  • Understanding resource allocations across teams

  • Facilitating & managing actions from the Global Projects Daily Meeting attended by Product, Engineering, QA, IT, Operations, PMO

  • Facilitating & coordination of product localisation activities

  • Jira maintenance (projects, workflows, ticket management)

  • Confluence management – team site


Role Specific Skills

  • PMP or other PM certification

  • Jira and Confluence experience

  • Good knowledge of waterfall and Agile SDLC methodologies


Qualification, Experience and Skills Required

  • At least a basic knowledge of data and cyber security threats

  • Good working knowledge of Desktop technologies and environments.

  • Good all-round understanding of web technologies

  • Web application development, securing web applications (advantageous)

  • Basic networking knowledge, e.g. firewall, switches, routers etc.

  • Basic computer security knowledge and skills

  • Front line customer facing or customer support experience


Competencies

  • Self-driven and willing to take on responsibilities.

  • Team Builder

  • Priority Setting

  • Motivating Others

  • Treats others fairly.

  • Timely Decision making

  • Problem Solving

  • Directing and Delegating to Others

  • Approachable

  • 5+ years Experience


If you are interested in this role, please send your CV and statement of interest to hr@sysnetgs.com