Contact centre service solutions for each stage of your customers’ lifecycle. Respond to market conditions while also proactively engaging your customers through their preferred channels – call management, web-chat, email, and SMS. Our services cover three main areas.
LET SYSNET’S MERCHANT SERVICES HELP YOUR BUSINESS
Sysnet makes the perfect partner for your call management and contact centre service needs because;
Our high trained, experienced agents deal with thousands of merchants on a daily basis through all contact channels.
Best in class technology
We use the latest contact centre technology ensuring that your customers and prospects experience the highest levels of customer care.
We work exclusively with the payments industry giving us a deep understanding of the challenges faced by you and your customers.
We are a multi-lingual service provider to the payment industry, supporting your customers wherever they are.
We provide multi-channel support to millions of merchants globally for the largest and most demanding players in the payments industry.
We white-label our services so that your customers and prospects perceive that they are dealing directly with you. We reinforce your brand values, your tone of voice, and your service level commitments.
Full dashboard and reporting capability
We provide you with full dashboard and reporting capability keeping you fully informed regarding your campaign performance at all times.
Sysnet suite of services
Sysnet helps build and support mutually beneficial relationships
between our clients and their customers globally through market-leading software,
end-to-end services and best-in-class support.
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