Blog, Videos

Cyber security threats – Keeping your customers safe with proactive data security services

  In a previous article, written by Sysnet’s Paul Prior, Paul mentioned how he believed that a change was necessary in the industry. A move away from using non-compliance fees as a mechanism to drive engagement and compliance. He highlighted that most of Sysnet’s clients are evangelising the importance of PCI DSS, however not in […]

Blog, Videos

A look inside our contact services facility

    Through our multi-channel contact services centre, we deliver exceptional contact centre services. Our Global Operations Centre provides flexible, on-demand services to help you meet your business objectives. Our Global Operations Centre is based in Dublin, Ireland. We use a combination of outstanding people, best-in-class technology and quality assurance programmes to make sure that […]

Articles, Blog, Uncategorised, Videos

Protecting card reading devices – 6 suggestions for your customers

  Businesses that accept payment cards for goods or services are often targeted by criminals who will attempt to tamper or substitute their card reading device. Regular inspection of payment card terminals and PIN entry devices is one of the most effective ways that businesses can ensure that their devices are secure from tampering and substitution. In […]

Helping customers understand information security policy requirements
Articles, Blog, Brochures, Client Resources, Videos

Helping customers understand information security policy requirements

Helping our client’s customers to meet their compliance requirements as quickly and as painlessly as possible are key goals for Sysnet’s white labelled compliance management solution. Just one of the ways we achieve these goals is to provide download-able information a security policy template. This policy template is designed to assist customers with protecting their payment […]

Webinar - The challenges of managing PCI compliance of large, complex merchants
Blog, Client Resources, Videos, Webinars

Webinar – The challenges of managing PCI compliance of large, complex merchants

Managing the PCI compliance of large, complex merchants is a real challenge for acquiring organisations. Working with some of the world’s largest acquirers has given Sysnet a deep insight into how those organisations manage their VIP merchants’ PCI DSS compliance and associated reporting requirements and more importantly, into the common issues they face when managing […]

Building loyalty through positive customer experiences
Blog, Videos

Building loyalty through positive customer experiences

It’s well known that creating positive customer experiences helps to build brand loyalty, but many acquiring organisations struggle to deliver those positive experiences for all of their customers, all of the time. Implementing a customer engagement programme can help you to deliver those positive experiences on a regular basis. However, quality customer engagement programmes need […]

Blog, Videos

PCI DSS compliance – Achieving and maintaining it

  Businesses that accept payment cards are required to be Payment Card Industry Data Security Standard (PCI DSS) compliant. Compliance is mandatory for any business that accepts payment cards. Even if a business only takes payment over the phone, uses a third party for all payment processing services and doesn’t retain any cardholder data, PCI […]