Outsourcing makes sense and is widely practiced by many organisations for all sorts of business processes. However, within the payments industry, one area where outsourcing is not so readily embraced is that of merchant contact services and with good reason. One of the primary disadvantages of outsourcing this service is the lack of customer focus. […]
August 5th, 2015, Dublin, Ireland / Atlanta, Georgia – Sysnet Global Solutions, today announced the launch of a new out-sourced Merchant Contact Service, tailored specifically for acquiring and ISO organisations. The fully scalable, on-demand service enables acquiring organisations to respond to market conditions while also proactively engaging with customers through their customers preferred channel; […]
