Sysnet Global Solutions uses the following sub-processors, as may be applicable to the particular service a customer receives, in providing its Sysnet.air services to its customers.

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Category 1: Sub-processor is able to Process fully (collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction).

Sub-processor Location of Processing activities Kind of Service/s
Advanced Cyber Security (ACS) USA Data Discovery
EndpointLock & Darkweb Intel
BrightPattern UK Call Centre Telephony
CloudStaff Philippines Contact Centre Support / Provider
Comodo UK for EU Data & USA for North American Data URL and Application Containment and Management Dashboard
Advanced End Point Protection
Website Security Scanning
Web Application Firewall
ASV Scanning
Google Analytics USA User Analytics
LogMeIn (Boldchat & RescuePlus) UK for EU Data & USA for North American Data Online Chat and Support
Netigate Sweden Customer Survey
Noble Systems Poland Contact Centre Solution
One Trust USA Cookie Compliance Manager
SRC Security Research & Consulting GmbH Germany German Language Contact Centre Support / Provider
ZeroFox USA Reputation and Darkweb monitoring

Category 2: Sub-processor can perform restrictive Processing (storage, erasure or destruction).

Sub-processor Location of Processing activities Kind of Service/s
Amazon Web Services UK for EU Data & USA for North American Data Virtual Cloud Environment and Support
Citrix Sharefile UK for EU Data & USA for North American Data Secure File Storage/Transfer
Microsoft O365 & Sharepoint UK for EU Data & USA for North American Data Secure File Storage/Transfer
Rackspace UK for EU Data & USA for North American Data Hosting Services
Viatel Ireland Hosting Services

Category 3: Sysnet and its affiliate companies.

Sub-processor Location of Processing activities Kind of Service/s
Sysnet Global Solutions (UK) Limited UK Information Security
Security Consulting
Sales
Sysnet Global Solutions India Private Limited India Software development
IT architecture design, build and support
ASV scanning support
Sysnet North America, Inc. USA ASV scanning support
Contact centre (inbound and outbound calls) disaster recovery for Europe
Sysxnet Limited t/a Sysnet Global Solutions (Incorporated in Ireland) External Profit Company (a branch of Sysxnet Limited) South Africa 4th line support for complex merchants
Sysxnet Limited z o.o. branch in Poland
(a branch of Sysxnet Limited)
Poland ASV scanning support
Contact Centre Support
ControlScan USA Contact Centre Support
Viking Cloud LLC USA Contact Centre Support