Brochures, Sysnet.air

Merchant Contact Services – Brochure

Scalable ‘On-Demand’ Customer Contact Service   Merchant Contact Services (MCS) is a scalable ‘on-demand’ customer contact service that enables acquiring organisations to respond to market conditions while also pro-actively engaging with customers through their customers preferred channels; phone, web-chat, email, SMS and social media.   For further information please download the Merchant Contact Services Brochure  

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How to strengthen merchant relationships and reduce churn

Merchant retention remains a top challenge and major priority for many acquiring organisations, as churn rates can greatly hinder success. In fact, a recent Discover study determined that merchant attrition in the United States is approximately 20 per cent annually, of which 16 per cent switch to an alternate acquirer and 4 per cent go out of business entirely.   Moreover, […]