By Natasja Bolton, Senior Acquirer Support QSA In our previous articles on the progress of the EMV deployment in the U.S. we noted that EMV was expected to drive criminals away from Card Present counterfeit card fraud to Card Not Present (CNP) fraud. CNP fraud has indeed proliferated in the U.S. since the […]
We recently reported that Sysnet’s Natasja Bolton, Senior Acquirer Support had contributed to the development of new payment resources to help small merchants and their banks defend against cybercrime. In this follow-up article we asked Natasja to elaborate further on what her role entailed and how she contributed to the development of this new vital […]
Just in the the US alone, there are approximately 28 million SMBs many of which struggle with keeping their business safe from cybercriminals, they often lack the knowledge, resources and budget to implement a suitable cybersecurity plan. Given the sheer volume of SMBs within the majority of acquiring portfolios, the security of these customers can have a large […]
By Natasja Bolton, Acquirer Support Manager It’s suspected that several of the large retail chains that suffered major data breaches in the past few years were running 14 year old software Windows XP Embedded SP3, a Windows XP operating system version that is used by retailers of all sizes in their Point-of-Sale (POS) systems, and […]
Every engagement with a client provides an opportunity for you to strengthen your relationship with them. By ensuring that each contact makes them feel that they have a strong business partner that they can trust, rely on, and build their business with, you are fueling their loyalty and strengthening your customer relationship. Conversely, each […]
There’s no doubt about it, attrition costs and it’s certainly not an easy pill to swallow. In the U.S. acquirers suffer on average attrition rates of 22% and at the high end it can even reach 36%. The cost of attrition to the industry is substantial, in fact some reports have stated that on […]
Most small businesses know that their customers’ loyalty is key to their success and constantly strive to keep their customers happy and coming back time and time again. However, many don’t realise that failing to secure their customers sensitive payment information, puts not only their customers’ loyalty but also the survival of their business at […]
With the EMV transition deadline of October 1st having passed, many small business have still not upgraded their terminals to the new standard and many are not aware of the financial and legal liabilities that they are now responsible for. In fact many small business are feeling overwhelmed, according to a recent article on Paymenteye.com. […]
Our award-winning, cyber security and compliance management solution Sysnet.air is an award-winning, cyber security and compliance management solution that helps businesses to improve security, and acquiring organisations to reduce risk. Sysnet.air has been designed to simplify security and compliance for small to medium sized businesses (SMBs) by profiling the business and personalising service offerings […]
by Jason McWhirr, Acquirer Support Consultant Back in June, the PCI Security Standards Council (PCI SSC) release version 2.0 of the Point to Point Encryption (P2PE) standard. What is P2PE? A P2PE system in a retail environment is designed to securely encrypt cardholder data from a merchant’s POI (Point of Interaction) device or POS […]
