Data breach: Prepare your Business
Blog, Fact Sheets, Uncategorized, Whitepapers

Data breach: Prepare your Business

The PCI DSS v3.2 Self-Assessment Questionnaires requires that all merchants have an Incident Response Plan, regardless of their size, volume of transactions or the extent to which they have outsourced the handling of payment card data. This is to make sure they can respond effectively in the event of a breach that could impact payment […]

Criminals aren’t just after payments data, they want a consumer’s identity
Articles, Blog

Criminals aren’t just after payments data, they want a consumer’s identity

By Jason McWhirr, Information Security Consultant It is commonplace for organisations to ask consumers to provide Personally Identifiable Information (PII) to prove identity, strengthen authentication mechanisms, and speed-up payments. Most organisations will have an identity profile of each of their consumers that incorporates PII data. This includes common fields such as; address, date of birth, […]

Articles

Solving data management bottlenecks

In a previous article entitled ‘Solving the tribal knowledge problem’ we discussed the challenge that many organisations have where a customer is being managed by a small team or an individual and the sharing of knowledge to other team members does not happen outside of that circle. In the following article we examine how PCI […]

How PCI DSS builds layers of protection
Articles, Blog

How PCI DSS builds layers of protection

By Natasja Bolton, Acquirer Support Manager The primary objectives (or attributes) of security (whether that be ‘information security’ or more recently ‘cyber security’) are encompassed in the CIA triad: Confidentiality, Integrity and Availability which are defined as: Confidentiality: ensuring that information is accessible only to those authorised to have access Integrity: ensuring the accuracy and […]

It's all in the details - successful campaign engagement
Articles, Blog, Infographics

It’s all in the details – successful campaign engagement

In our experience we have found that the devil is in the detail when it comes to successfully engaging customers with a multichannel campaign. Changes or alterations that could easily be viewed as minor can often dramatically improve engagement rates.   In the following infographic ‘Boost Your Campaign Engagement’ we examine the details that can […]

Articles

Solving the tribal knowledge problem

The concept of a connected workplace or even a virtual work space is certainly not a new one, and with cloud-based technology advancing at an increasingly fast pace, it is getting easier to get closer to this concept. However, in the case where a customer is being managed by a small team, or even one […]

The rise of the (Chief) Data Protection Officer
Articles, Blog

The rise of the (Chief) Data Protection Officer

by Dr. Grigorios Fragkos, VP Cybersecurity Back in August 2015, Sysnet discussed the complexity of what the term CyberSecurity represents, especially in the context of today’s threat landscape. This complexity is not only constantly increasing but it is also expanding at an exponential rate. The risks involved demand constant attention and very good understanding of […]

Do your clients know their cardholder data environment?
Articles, Blog, Whitepapers

Do your clients know their cardholder data environment?

by Jason McWhirr, Information Security Consultant One of the most important (and underused) first steps for any business or service provider when undertaking PCI DSS is to understand how cardholder data is used within their organisation, its people, departments, and systems. Without first knowing this, it is impossible to know which parts of their organisation […]

Articles, Blog

Using data to build better relationships with your SMBs

Every engagement with a client provides an opportunity for you to strengthen your relationship with them. By ensuring that each contact makes them feel that they have a strong business partner that they can trust, rely on, and build their business with, you are fueling their loyalty and strengthening your customer relationship. Conversely, each negative […]

Articles, Blog, Client Resources

Cybersecurity Strategy and Essentials

by Dr. Grigorios Fragkos, VP Cybersecurity Cybersecurity becomes even more complicated in the context of today’s threat landscape, which is not only constantly changing, but is also expanding at an increasingly fast rate. This is the most problematic element of Cybersecurity; its evolution is so fast and unpredictable while the nature of the risks involved […]

Blog, Risk & Assurance

Legacy systems and data could be risking merchant compliance

by Natasja Bolton, Managing Information Security Consultant At Sysnet we often find that merchants are prepared to make changes to reduce the complexity or risk in how they handle and process cardholder data. They’ll consider new solutions to reduce their assessment scope or minimise their exposure to cardholder data, for example; outsourcing card handling to […]