Articles

Solving the tribal knowledge problem

The concept of a connected workplace or even a virtual work space is certainly not a new one, and with cloud-based technology advancing at an increasingly fast pace, it is getting easier to get closer to this concept. However, in the case where a customer is being managed by a small team, or even one […]

Articles

SMB security a vital component of your overall security strategy

Just in the the US alone, there are approximately 28 million SMBs many of which struggle with keeping their business safe from cybercriminals, they often lack the knowledge, resources and budget to implement a suitable cybersecurity plan. Given the sheer volume of SMBs within the majority of acquiring portfolios, the security of these customers can have a large […]

Articles, Blog

Using data to build better relationships with your SMBs

Every engagement with a client provides an opportunity for you to strengthen your relationship with them. By ensuring that each contact makes them feel that they have a strong business partner that they can trust, rely on, and build their business with, you are fueling their loyalty and strengthening your customer relationship. Conversely, each negative […]

Articles, Client Resources

Security – who cares about small businesses? We do!

Most small businesses know that their customers’ loyalty is key to their success and constantly strive to keep their customers happy and coming back time and time again. However, many don’t realise that failing to secure their customers sensitive payment information, puts not only their customers’ loyalty but also the survival of their business at […]

Brochures, Sysnet.air

VIP Manager – Brochure

VIP Manager provides acquiring organisations with a highly efficient, cost effective, online solution for managing the PCI DSS compliance reporting of their VIP merchants. Working with some of the world’s largest acquiring organisations has given Sysnet a deep insight into how those organisations manage their VIP merchants’ PCI DSS compliance and associated reporting requirements and […]

Brochures, Sysnet.air

Merchant Contact Services – Brochure

Scalable ‘On-Demand’ Customer Contact Service Merchant Contact Services (MCS) is a scalable ‘on-demand’ customer contact service that enables acquiring organisations to respond to market conditions while also pro-actively engaging with customers through their customers preferred channels; phone, web-chat, email, SMS and social media. For further information please download the Merchant Contact Services Brochure

Brochures, Sysnet.air

Sysnet.air – Brochure

Our award-winning, cyber security and compliance management solution Sysnet.air is an award-winning, cyber security and compliance management solution that helps businesses to improve security, and acquiring organisations to reduce risk. Sysnet.air has been designed to simplify security and compliance for small to medium sized businesses (SMBs) by profiling the business and personalising service offerings that […]

Uncategorised

Callpay certifies to PCI DSS V3.1

July 1st, 2015, – Cape Town, South-Africa /Dublin, Ireland – Callpay, a leading telephony card based payments company that boast numerous innovative patent-pending PCI DSS Level 1 compliant payment products, today announced that it has achieved certification with the Payment Card Industry Data Security Standard (PCI DSS) version 3.1. Callpay’s v3.1 certification was completed by […]

Helping customers understand information security policy requirements
Articles, Blog, Brochures, Client Resources, Videos

Helping customers understand information security policy requirements

Helping our client’s customers to meet their compliance requirements as quickly and as painlessly as possible are key goals for Sysnet’s white labelled compliance management solution. Just one of the ways we achieve these goals is to provide download-able information a security policy template. This policy template is designed to assist customers with protecting their payment […]

Blog, Risk & Assurance

Merchant breach protection – minimising the impact in the event of an account data compromise

by Jason McWhirr, Information Security Consultant, Consulting Services Sysnet’s QSA community has observed that in recent months merchants have become bolder in challenging why compliance with the Payment Card Industry Data Security Standard (PCI DSS) is necessary for their business; challenging what they see as a costly and time-consuming imposition when they believe there is […]

News

Sysnet.air® Named Finalist in Info Security Products Guide’s Global Excellence Awards 2015

Feb, 27th 2015 – Dublin, Ireland / Atlanta, Georgia – Sysnet Global Solutions, announces that Info Security Products Guide, the industry’s leading information security research and advisory guide, has named Sysnet.air®, a finalist for the 2015 Global Excellence Awards for the third year running.  These prestigious global awards recognise security and IT vendors with advanced, […]

News

Inaugural Meeting of Sysnet’s Payment Security Executives Club (PSEC)

The inaugural meeting of Sysnet’s Payment Security Executives Club (PSEC) takes place today, during the Merchant Payment EcoSystem Conference at the InterContinental Hotel, Berlin. The PSEC provides the opportunity for payments executives to meet with opinion leaders and fellow decision makers from other organisations to discuss common challenges in the area of payment security and […]

News

Sysnet to sponsor and attend the PCI SSC 2014 Asia-Pacific Community Meeting

Sysnet Global Solutions, a leading provider of payment card industry compliance services specialising in PCI DSS compliance validation and merchant intelligence solutions, will attend the PCI SSC 2014 Asia-Pacific Community Meeting, November 18th – 19th, in Sydney Australia at the Hilton Sydney hotel. Branden Williams will represent Sysnet during the duration of the conference. The […]

Building loyalty through positive customer experiences
Blog, Videos

Building loyalty through positive customer experiences

It’s well known that creating positive customer experiences helps to build brand loyalty, but many acquiring organisations struggle to deliver those positive experiences for all of their customers, all of the time. Implementing a customer engagement programme can help you to deliver those positive experiences on a regular basis. However, quality customer engagement programmes need […]

Blog, Sysnet.air

A step-by-step guide for a collaborative PCI compliance programme

While the Payment Card Industry Data Security Standard (PCI DSS) has long been a critical consideration for merchants, many businesses are still failing to make the fulfillment of these requirements a top priority. Whether a merchant is apathetic, deems these regulations too costly or difficult to adhere to, or simply doesn’t know where to begin, […]

News, Sysnet.air

Sysnet Global Solutions closes acquisition of Saas Markets

March 11th, 2014, Dublin, Ireland / San Mateo, CA – Sysnet Global Solutions, a market leader in payment card industry compliance services, specialising in PCI DSS compliance validation and merchant retention solutions for acquiring organisations, has closed its acquisition of SaaS Markets, the Enterprise Cloud Marketplace provider. SaaS Markets is a leading provider of cloud […]

News, Sysnet.air

Sysnet to present and exhibit at the MAC Conference, Las Vegas, March 11th -13th 2014

Sysnet Global Solutions, a leading provider of payment card industry compliance services specialising in PCI DSS compliance validation and merchant intelligence solutions, will present at the annual MAC Conference taking place in Las Vegas at the Venetian Hotel. Sysnet’s Branden Williams will present at the Premium Sessions on Tuesday March 11th at 1.30 pm: Branden […]

News, Sysnet.air

Sysnet.air a Bronze winner, 2014 Security Industry’s Global Excellence Award in Compliance

Feb 27th. 2014 – Dublin, Ireland / Atlanta, Georgia – Sysnet Global Solutions, announces that Info Security Products Guide, the industry’s leading information security research and advisory guide, has named Sysnet.airTM, a Bronze winner of the 2014 Global Excellence Awards in the category of Compliance.   These prestigious global awards recongise security and IT vendors […]

Blog

How to strengthen merchant relationships and reduce churn

Merchant retention remains a top challenge and major priority for many acquiring organisations, as churn rates can greatly hinder success. In fact, a recent Discover study determined that merchant attrition in the United States is approximately 20 per cent annually, of which 16 per cent switch to an alternate acquirer and 4 per cent go out of business entirely. Moreover, Discover […]