Tag Archives: loyalty

Building loyalty through positive customer experiences
17 Apr
Blog, Videos

Building loyalty through positive customer experiences

It’s well known that creating positive customer experiences helps to build brand loyalty, but many acquiring organisations struggle to deliver those positive experiences for all of their customers, all of the time. Implementing a customer engagement programme can help you to deliver those positive experiences on a regular basis.   However, quality customer engagement programmes […]

Posted on by Sysnet Global Solutions
11 Dec
Blog

How to strengthen merchant relationships and reduce churn

Merchant retention remains a top challenge and major priority for many acquiring organisations, as churn rates can greatly hinder success. In fact, a recent Discover study determined that merchant attrition in the United States is approximately 20 per cent annually, of which 16 per cent switch to an alternate acquirer and 4 per cent go out of business entirely.   Moreover, […]

Posted on by Sysnet Global Solutions