Conducting an outreach campaign can be tricky to get right as well as resource heavy. Responding to market conditions while also proactively engaging your customers through their preferred channels can be difficult to achieve successfully. It can make sense to outsource, however often providers are not specialised or experienced enough in conducting an outreach security and compliance […]
With 2017 having only commenced and with many businesses planning for the year ahead, it can be an ideal time to reach out to your customers. The most successful approach is via a multi-channel campaign. If your organisation is planning such a campaign then Sysnet can help. We have the experience and expertise to make […]
Through our multi-channel contact services centre, we deliver exceptional contact centre services. Our Global Operations Centre provides flexible, on-demand services to help you meet your business objectives. Our Global Operations Centre is based in Dublin, Ireland. We use a combination of outstanding people, best-in-class technology and quality assurance programmes to make sure […]
By Natasja Bolton, Senior Acquirer Support The EMV roll out across the U.S was never going to be an easy task; with so many organisations and businesses affected by the change it was bound to be challenging. However, impressive progress has been made: since December 2015, 766,000 merchant locations have been chip-enabled in the U.S, […]
In our experience, getting merchants compliant is not unlike carrying out a sales campaign, it can sometimes take quite a few calls to successfully engage merchants in the process. Studies show that 80 Percent of successful sales require five follow-up calls. Though it seldom takes that many calls to get merchants compliant, sometimes a […]
With the EMV deadline of October 1st 2015 here and gone a reported 85% of merchants not being aware of the financial and legal liabilities they’ll be responsible for, we look at what impact it will have on merchants. In the infographic “Bye, bye magnetic-stripe, hello microchips” we examine the key impacts the EMV […]
With 85% of merchant businesses unaware of the financial and legal liabilities they’ll be responsible for starting at the beginning of October, we take a look at the key impacts that will affect these businesses. “Download our whitepaper: Taking-Care-of-Business-in-the-U.S. where we examine what the impact the EMV roll out will have on merchants and list potential […]
August 5th, 2015, Dublin, Ireland / Atlanta, Georgia – Sysnet Global Solutions, today announced the launch of a new out-sourced Merchant Contact Service, tailored specifically for acquiring and ISO organisations. The fully scalable, on-demand service enables acquiring organisations to respond to market conditions while also proactively engaging with customers through their customers preferred channel; […]
