October 2, 2019, Dublin, Ireland – Atlanta, Georgia – London, United Kingdom – Sysnet Global Solutions has announced the launch of its PCI DSS solution designed to help payment facilitators, their sub-merchants, and their Acquirers increase PCI compliance and reduce risk. The PCI DSS (Payment Card Industry Data Security Standard) is a set of […]
On the 17th May 2018, the PCI SSC published the latest version of the PCI Data Security Standard: the PCI DSS v3.2.1. In this article we look at the changes that have been included in the updated Standard. These are also discussed in the PCI SSC’s summary of changes document. A new standard? This […]
Over the last few months, the PCI SSC has published a set of documents to establish a new program for the specification, testing, evaluation and PCI SSC listing of Software-based PIN entry on Commercial Off The Shelf devices (COTS) Solutions. Solutions also known as SPoC. The PCI DSS developed this new PCI Security Standard […]
‘PIN on Glass’ is a catchy phrase that the payments industry and solution vendors have been bandying about as the next big thing for payment card processing: point of sale solutions that will allow merchants to accept card payments using just their mobile device and with no need to purchase expensive hardware. This is […]
The concept of a connected workplace or even a virtual work space is certainly not a new one, and with cloud-based technology advancing at an increasingly fast pace, it is getting easier to get closer to this concept. However, in the case where a customer is being managed by a small team, or even […]
By Natasja Bolton, Acquirer Support Manager In our December Ecommerce article we discussed the European Banking Authority’s (EBA) new guidelines for the security of internet payments and the possibility that, with the need to enhance protection of consumers against online payment fraud, presenting Payment Service Provider (PSP) hosted payment pages in iFrames may no longer be acceptable. […]
Just in the the US alone, there are approximately 28 million SMBs many of which struggle with keeping their business safe from cybercriminals, they often lack the knowledge, resources and budget to implement a suitable cybersecurity plan. Given the sheer volume of SMBs within the majority of acquiring portfolios, the security of these customers can have a large […]
Over the past number of years the merchant aggregator model has become more and more popular to the point where it might even be considered commonplace. These enterprises that essentially bring together a fragmented marketplace, funnel and process multiple merchant transactions through a single account. Well-known merchant aggregator brands such as Paypal, Checkout by […]
Every engagement with a client provides an opportunity for you to strengthen your relationship with them. By ensuring that each contact makes them feel that they have a strong business partner that they can trust, rely on, and build their business with, you are fueling their loyalty and strengthening your customer relationship. Conversely, each […]
Many factors can impact the effective delivery of a PCI programme for acquirers, processors and ISOs. From how customers are engaging with their PCI programme to what channel and communications are compelling them to take action. Download our Best Practice Guide where we take a look at how an omni-channel approach can improve customer […]
by Jason McWhirr, IS Consultant Not surprisingly, most retailers are focussed on their customers and sales, using the tools that best facilitate that, not on security systems to protect cardholder data – despite the hazards that a data breach could present. Sysnet’s contact centre and acquirer support teams help retail merchants with their annual […]
by Jason McWhirr, Information Security Consultant, Consulting Services Sysnet’s QSA community has observed that in recent months merchants have become bolder in challenging why compliance with the Payment Card Industry Data Security Standard (PCI DSS) is necessary for their business; challenging what they see as a costly and time-consuming imposition when they believe there is […]
by Dr. Grigorios Fragkos, Senior Information Security Consultant, SysnetLabs Over the past few years, cyber security has become a high priority task on the agenda of every organisation that wants to: prevent unpleasant security incidents, avoid being breached by sophisticated attacks and Advance Persistent Threats, detect malicious activity which is specifically designed to evade detection […]
by Ferdinand Roberts, Global Head of Sales & Strategic Partnerships Anyone who has ever taken the time to examine the dynamics of markets will notice the cyclical characteristics they exhibit over time. Apart from the economic theory that surrounds this, to me, it suggests something more fundamental. At the heart of many of these cycles […]
Merchant retention remains a top challenge and major priority for many acquiring organisations, as churn rates can greatly hinder success. In fact, a recent Discover study determined that merchant attrition in the United States is approximately 20 per cent annually, of which 16 per cent switch to an alternate acquirer and 4 per cent go out of business entirely. Moreover, […]
