In a previous article entitled ‘Solving the tribal knowledge problem’ we discussed the challenge that many organisations have where a customer is being managed by a small team or an individual and the sharing of knowledge to other team members does not happen outside of that circle. In the following article we examine how PCI […]
The concept of a connected workplace or even a virtual work space is certainly not a new one, and with cloud-based technology advancing at an increasingly fast pace, it is getting easier to get closer to this concept. However, in the case where a customer is being managed by a small team, or even […]
Managing your database of customers across all PCI DSS levels can be challenging and may involve multiple spreadsheets, documents and email accounts scattered across your business. Engaging your relationship managed customers and guiding them through their PCI DSS journey can be complicated and challenging to keep track of. Sysnet’s VIP Manager addresses these issues […]
We have been listening closely to our clients to understand the challenges they face day to day around their PCI DSS requirements. One of the most common difficulties facing acquiring organisations is around the management of compliance of their account managed merchant customers. Difficulties can range from the collection and collation of data, tracking […]
Managing the PCI compliance of large, complex merchants is a real challenge for acquiring organisations. Working with some of the world’s largest acquirers has given Sysnet a deep insight into how those organisations manage their VIP merchants’ PCI DSS compliance and associated reporting requirements and more importantly, into the common issues they face when managing […]
