Outsourcing makes sense and is widely practiced by many organisations for all sorts of business processes. However, within the payments industry, one area where outsourcing is not so readily embraced is that of merchant contact services and with good reason. One of the primary disadvantages of outsourcing this service is the lack of customer focus. […]
Most small businesses know that their customers’ loyalty is key to their success and constantly strive to keep their customers happy and coming back time and time again. However, many don’t realise that failing to secure their customers sensitive payment information, puts not only their customers’ loyalty but also the survival of their business at […]
by Jason McWhirr, IS Consultant Not surprisingly, most retailers are focussed on their customers and sales, using the tools that best facilitate that, not on security systems to protect cardholder data – despite the hazards that a data breach could present. Sysnet’s contact centre and acquirer support teams help retail merchants with their annual […]
We have been listening closely to our clients to understand the challenges they face day to day around their PCI DSS requirements. One of the most common difficulties facing acquiring organisations is around the management of compliance of their account managed merchant customers. Difficulties can range from the collection and collation of data, tracking […]
For many businesses the task of reporting their compliance and maintaining the security of their systems can be challenging. We understand that security and compliance can be complicated. Sysnet simplify it, by taking the work away from businesses with our Proactive Data Security services. For further information click here
VIP Manager provides acquiring organisations with a highly efficient, cost effective, online solution for managing the PCI DSS compliance reporting of their VIP merchants. Working with some of the world’s largest acquiring organisations has given Sysnet a deep insight into how those organisations manage their VIP merchants’ PCI DSS compliance and associated reporting requirements […]
Our award-winning, cyber security and compliance management solution Sysnet.air is an award-winning, cyber security and compliance management solution that helps businesses to improve security, and acquiring organisations to reduce risk. Sysnet.air has been designed to simplify security and compliance for small to medium sized businesses (SMBs) by profiling the business and personalising service offerings […]
August 5th, 2015, Dublin, Ireland / Atlanta, Georgia – Sysnet Global Solutions, today announced the launch of a new out-sourced Merchant Contact Service, tailored specifically for acquiring and ISO organisations. The fully scalable, on-demand service enables acquiring organisations to respond to market conditions while also proactively engaging with customers through their customers preferred channel; […]
by Paul Prior, SVP Client Engagement VISA Inc, in a bulletin issued the middle of last year outlined enhancements to their PCI DSS Enforcement Plan for merchants and service providers. The plan defined a structure of escalating consequences for entities either with expired PCI DSS Compliance or those who have never demonstrated PCI DSS […]
July 1st, 2015, – Cape Town, South-Africa /Dublin, Ireland – Callpay, a leading telephony card based payments company that boast numerous innovative patent-pending PCI DSS Level 1 compliant payment products, today announced that it has achieved certification with the Payment Card Industry Data Security Standard (PCI DSS) version 3.1. Callpay’s v3.1 certification was completed […]
June 30th, 2015, London, United Kingdom / Dublin, Ireland / Atlanta, Georgia – Sysnet Global Solutions, announced at PCI London today that ComplianceMaker, part of the Sysnet.air® solution, is now certifying to Payment Card Industry Data Security Standard (PCI DSS) v3.1. Sysnet.air is a leading payment card industry, cyber security and compliance solution that […]
by Anne Wood, Quality Service Delivery Manager Since the introduction of PCI DSS, acquirers and card brands have placed increasing pressure on merchants to report compliance with the standard. Compliance in itself is often seen as a check-box exercise, and with self-assessment based reporting for a majority of organisations, there is a risk that this […]
by Paul Prior, SVP Client Engagement Much has been written over the past number of months in the payments industry regarding the adoption of EMV in the US and yet there remains an unfortunate misconception that its introduction means that PCI DSS “goes away”. The reality however is that this is not the case […]
May 26th, 2015, – Dublin, Ireland / Atlanta, Georgia – Sysnet Global Solutions, a leading provider of Payment Card Industry (PCI) compliance management services specialising in PCI DSS and merchant intelligence solutions, announced today that it has appointed Ted Lasch as SVP of Sales, Americas. Ted brings over 25 years’ of experience in the payments […]
Logjam attack, a vulnerability that affects a number of major protocols has been discovered. The bug relates to a weakness within a cryptographic algorithm that is used in most protocols (such as HTTPS, SSH, IPsec, SMTPS, etc.) it is possible for a Man-in-The-Middle (MiTM) attacker to read and modify any data passed over the affected encrypted communication. […]
Helping our client’s customers to meet their compliance requirements as quickly and as painlessly as possible are key goals for Sysnet’s white labelled compliance management solution. Just one of the ways we achieve these goals is to provide download-able information a security policy template. This policy template is designed to assist customers with protecting their […]
by Jason McWhirr, Information Security Consultant, Consulting Services Sysnet’s QSA community has observed that in recent months merchants have become bolder in challenging why compliance with the Payment Card Industry Data Security Standard (PCI DSS) is necessary for their business; challenging what they see as a costly and time-consuming imposition when they believe there is […]
Though EMV Chip technology (chip and pin) has been effective in decreasing card fraud, criminals are increasingly using new methods to compromise data. From July 1st 2015, requirement 9.9 will be enforced by the Payment Card Industry Security Standards Council (PCI SSC). This requirement will ensure that merchants have controls and countermeasures in place […]
by Dr. Grigorios Fragkos, Senior Information Security Consultant, SysnetLabs The globalisation of data and the enormous technological developments of the last decade raises a number of new challenges when it comes to data protection and privacy. Current privacy legislation has not yet caught up with the technology boom when it comes to personal data, and […]
Many acquiring organisations find it challenging to get their small and medium sized merchants to engage with their PCI DSS compliance programmes. The main reason for this is that the PCI DSS validation process can be quite daunting for business owners who are consumed with the day-to-day running of their business but have not […]
Managing the PCI compliance of large, complex merchants is a real challenge for acquiring organisations. Working with some of the world’s largest acquirers has given Sysnet a deep insight into how those organisations manage their VIP merchants’ PCI DSS compliance and associated reporting requirements and more importantly, into the common issues they face when managing […]
by Paul Prior, Chief Product Officer Despite the fact that the PCI DSS has been around for more than a decade now and that version 3.0 has recently been published, there remains some confusion about what makes a merchant compliant. This is particularly evident in the Level 4 space, largely resulting from a general deficit […]
by Ferdinand Roberts, Global Head of Sales & Strategic Partnerships Anyone who has ever taken the time to examine the dynamics of markets will notice the cyclical characteristics they exhibit over time. Apart from the economic theory that surrounds this, to me, it suggests something more fundamental. At the heart of many of these cycles […]
Feb 11th, 2015, Dublin, Ireland / Atlanta, Georgia – Sysnet Global Solutions today announced that since January 1st 2015 and following the upgrade of the vast majority of its clients to ComplianceMaker 3.0, almost 40,000 merchants have successfully certified against PCI DSS v3.0. Of these 40,000 merchants almost 7,000 have certified to newly introduced SAQ […]
Physical Security Assessments can be viewed as a penetration test against the physical infrastructure of an organisation. Instead of the assessment of computer networks and services, buildings and physical locations are being assessed. During this type of assessment the overall physical security of the location of a building, the facilities and the access controls […]
November 18th 2014. Sysnet Global Solutions, a leading provider of payment card industry compliance services specialising in PCI DSS compliance validation and merchant intelligence solutions, will attend the PCI SSC 2014 Asia-Pacific Community Meeting, November 18th – 19th, in Sydney Australia at the Hilton Sydney hotel. Branden Williams will represent Sysnet during the duration of […]
by Executive Vice President, Strategy, Dr. Branden Williams ETA’s Transaction Trends publication recently featured an article by Darrel Anderson entitled Why PCI Compliance Isn’t Working. In it, he describes one of the problems that we’ve been exploring here over the last month or so—incentive structures for PCI DSS. At the ETA Strategic Leadership Forum, […]
If your organisation stores card data, you have an obligation under the Payment Card Industry Data Security Standard to protect it. Cardholder data is any information contained on a customers’ payment card. The primary account number or PAN, card security code, cardholder name and expiration date are printed on the front of the card and […]
The Payment Card Industry Data Security Standard and its requirements can sometimes be misinterpreted and can seem complex, especially for smaller businesses. In the following video ’10 common myths about the Payment Card Industry Data Security Standard’ we dispel some of the common myths concerning PCI DSS.
If you outsource card payment services remember that you are responsible for the security of the card data that you pass on to third parties. If those third parties are non-compliant with PCI DSS, you should not pass on data to them. Even when they are compliant don’t allow them to affect your ability […]
Any event where data falls into the wrong hands is considered an account data compromise, these acts are often carried out by organised crime for financial gain. If you are not PCI DSS compliant the risk of a compromise happening are hugely increased. In the following video ‘Dealing with an account data compromise’ we […]
Research shows that the cost of non-compliance with the PCI DSS can be two and a half times more expensive than protecting your customer’s data. Small merchants are often not safer than larger ones, in fact they are more likely to be targeted by data thieves due to not investing in the necessary resources. […]
While the Payment Card Industry Data Security Standard (PCI DSS) has long been a critical consideration for merchants, many businesses are still failing to make the fulfillment of these requirements a top priority. Whether a merchant is apathetic, deems these regulations too costly or difficult to adhere to, or simply doesn’t know where to […]
March 26th 2017. Sysnet Global Solutions, a leading provider of payment card industry compliance services specialising in PCI DSS compliance validation and merchant intelligence solutions, will present and exhibit at the annual SEMAFOR Conference taking place in Warsaw, Poland at the Courtyard Warsaw Airport. Sysnet’s Kris Olejniczak will present on Risk, challenges and problems […]
Passwords can unlock a wealth of information including your finances and your personal history. In business they can give unlimited access to company information and resources that can easily lead to a range of crimes and scams being perpetrated. Don’t be the weakest link – choose your password wisely. Treat your password like your […]
Feb 27th. 2014 – Dublin, Ireland / Atlanta, Georgia – Sysnet Global Solutions, announces that Info Security Products Guide, the industry’s leading information security research and advisory guide, has named Sysnet.airTM, a Bronze winner of the 2014 Global Excellence Awards in the category of Compliance. These prestigious global awards recongise security and IT vendors […]
Businesses that accept payment cards are required to be Payment Card Industry Data Security Standard (PCI DSS) compliant. Compliance is mandatory for any business that accepts payment cards. Even if a business only takes payment over the phone, uses a third party for all payment processing services and doesn’t retain any cardholder data, PCI DSS […]
Though the road to PCI compliance can at times feel daunting, getting started with the process and taking it step by step is often the best way to proceed. Achieving and maintaining compliance with the PCI Data Security Standard is an ongoing cycle with three distinct steps: Assess, Remediate and Report. Remember that businesses […]
By Paul Prior, Chief Product Officer, Sysnet Global Solutions The Payment Card Industry Data Security Standard (PCI DSS), while undoubtedly benefitting both merchants and payment card holders, places significant demands on the resources of many acquirers. Most people involved in risk and compliance within the payments industry recognise these benefits; nevertheless running a merchant PCI […]
The Payment Card Industry Data Security Standard or PCI DSS for short is a compliance standard that defines data security requirements relating to the processing, storage or transmission of cardholder data. The PCI DSS was founded in December 2004 by 5 major card brands – Visa, Mastercard, American Express, Discover and JCB. In 2006, the […]
